SAP Integration with WalkMe: Driving Rapid Platform Adoption and ROI

The Challenge: The Digital Adoption Gap

Businesses spend millions in modern SAP systems (such as S/4HANA, SuccessFactors, and Ariba), aiming for a efficient transformation. However, difficulty, ongoing changes, and lack of intuitive guidance often result in a "user adoption challenge":

• Employee Struggles: Users struggle to navigate new SAP interfaces or complete complex transactions, leading to frustration and increased dependence on support teams.

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• Workarounds: Users avoid standard SAP processes, which results in data inconsistency, regulatory problems, and productivity loss.


• Training Gaps: Traditional training is quickly forgotten, leaving staff unsupported when they need help most.


• Underutilised Investment: The potential of the SAP system is not realised, as most users access only a fraction of its features.

The Solution: Contextual Guidance with SAP WalkMe

The WalkMe user enablement layer, fully integrated into the SAP environment, bridges the user experience gap. It sits on top of your SAP systems to deliver real-time assistance exactly when needed.

By using WalkMe with SAP, your clients can ensure every employee, regardless of background, can be productive from the outset.